Optimizing Support Interaction: Closing the Loop in Contact Center Automation
Roop K. Lakkaraju, EVP, CFO, and COO, Support.com
Big Data, Small Data, Good Data, Bad Data, never mind!
Chetan Kulkarni, Co-founder and CEO, Vizury
Surviving in a Two-Speed World
Rajiv Gupta, Partner & Director, The Boston Consulting Group
Building Geniuses - Solving Everyday Problems with Technology
Shivananda R Koteshwar, Director-Design Technology, MediaTek Inc.
Unified Communications- What does it mean
Prakash Kolekar, Delivery Head, Invenio Business Solutions
Digital Transformation Without Digital Expense Management-Are You Risking The Bottom Line?
Ramesh Iyer, MD, Concur
Integrate UC with communication channels to empower businesses
Atul Ahuja, MD, Softline Group
Telcos turn to contextual marketing for growth
Kiran Kumar, SVP-Digital Solutions, ValueLabs
Embedding Security as a part of SDN system
Subhasish Gupta, Country Manager - India & SAARC, Allied Telesis
Go Online to Prevent Cyber Attacks
Sudeep Charles, Product Marketing Manager - Asia Pacific & Japan, Akamai Technologies
Cloud ERP - Will it Reign?
Ravi Hossur, Co-Founder, Spinifex Consulting Pvt Ltd.
Channel Partners and their Position in the Changing IT Trends
Alyssa Fitzpatrick, SVP - Global Partners & Alliances , CA Technologies
CIO Viewpoint
How is EDM Related to Organization's Current...
By Makarand Sawant, Senior General Manager - IT, Deepak Fertilisers
Hospitality upgradation with Technology
By Khushru Siganporia, Director - IT, The Taj Group
Marathon in Sprints-Towards Sustainable Agility
By Sanjay Mohan, CTO, Make my Trip
CXO Insights
STAKEHOLDER ANALYSIS AND STRATEGIC MANAGEMENT
By By Suresh V Menon, Principal Consultant of Six Sigma and Strategic Management
Profitable Behaviours for Successful Sales
By Venkat Malladi, Co-Founder & CTO, Vymo
SMART POS: Moving From Point Of Sales To Point...